Card Skimmers

Card skimmers are small devices attached to existing credit/debit card readers that will steal the information off your card and put it into the hands of criminals.

There has been a significant increase in both reported skimmers and identity theft over the past few months.

Here are a couple of sources for tips on how to spot skimmers and protect yourself against card fraud and identity theft.

PC Mag: How to Spot and Avoid Credit Card Skimmers

Krebs on Security: All About Skimmers - Several articles and photo guides

As always, if you suspect your card or ID has been compromised, call us immediately!

 

7 Tips to Prevent Tax Identity Fraud

Tax identity theft has been the most common form of identity theft reported to the Federal Trade Commission for the past five years.

Tax identity fraud happens when a criminal files a false tax return using a stolen Social Security Number to fraudulently claim the refund. Identity thieves generally file false claims early in the year and victims are unaware until they file a return and learn one has already been filed in their name.
 

Prevent tax identity fraud with these seven tips:

  1. File early – giving criminal less time to use your information to file a false return.

  2. File on a password-protected wifi network – avoid using public networks like a wifi hotspot at a coffee shop.

  3. Use a secure mailbox – drop your tax return at the post office or an official postal box instead of your mailbox at home.

  4. Find a tax preparer you trust – through recommendations or research.

  5. Shred what you don’t need.

  6. Beware of phishing scams by email, text or phone – such as IRS impersonator.

  7. Keep an eye out for your routine mail – such as W-2s, tax refunds, account statements and other mail containing your financial information.
     

If you believe you’re a victim of tax identity theft or if the IRS denies your tax return because one has previously been filed under your name, alert the IRS Identity Protection Specialized Unit at 1-800-908-4490. Once you’ve contacted the IRS, call us immediately to review your accounts.

Source: American Bankers Association

 

Anti-Virus Software: Are you using it?

If you own or use a computer, I'm sure you've heard about Anti-Virus software at least once (hopefully!). But, the real question is, are you using it? You should be! Any device that connects to the internet needs some sort of Anti-Virus/Anti-Malware software installed, set up, and running to protect you from all of the nevarious cyber criminals out there.

The link below is for an article and simple guide on how to install and use free Anti-Virus software for beginners. It is definitely worth a read.

HOW TO INSTALL FREE, EFFECTIVE ANTIVIRUS SOFTWARE (FOR BEGINNERS) - LIFEHACKER

 

Online Banking

As some of you have noticed, when clicking on the new link to log into your Internet Banking (at the top of the page, click on "Internet Banking" and the links for several of our products are on the page that follows), you are first presented with a page that states a warning that looks like the following:
 
External Link Notice
 
You have selected a link that is going to navigate you away from our domain.
 
We are not responsible for and have not control over the content or subject matter of this link.
 
Continue or Go Back
 
Several of our customers have called with concerns over the wording of this message. Let us put your mind at ease.
 
This warning is mandatory for most financial institutions providing Internet Banking services to their customers. With the rise of so many cyber security threats in the past few years, we are required by law to post a warning about the sensitivity of your financial information being available over the Internet. Please do not fear using Internet Banking. In order to protect you, our loyal customers, we use every precaution available to maintain the security of our website and Internet Banking. Your privacy is very important to us and we value your input. If you have any questions or concerns, please do not hesitate to call 618.687.1711 or email customerservice@fb-t.com.
 

Google Chrome and E-Statements

Customers that use Google Chrome browser are reporting issues printing images on their E-Statements accessed through eSafe. The images are printing as black boxes. This is a functionality associated with Google Chrome and we cannot change this feature.
 
If you use Google Chrome and have experienced this issue, you should save the statement to your computer and then open the statement with a PDF viewer, such as Adobe. The statemetn should print without error.
 

Tech Tips

Microsoft has announced that on April 8, 2014, they will no longer support Windows XP operating system. If you are currently using Windows XP, Microsoft recommends upgrading to a newer, supported operating system, such as Windows 7 or Windows 8, in order to ensure access to the latest security updates and patches they provide. For more information, please visit Microsoft's Website for the latest.

 


 

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    To get the best possible experience and added internet security using our website, we require you to upgrade your current web browser or install another web browser. A list of the most popular web browsers can be found below.

    Just click on the icons to get to the download page.
    Please note: These links will navigate you away from our domain.
    We are not responsible for and have no control over the content or subject matter of these external links.